Security

Security Alerts & News

Computer Virus asks you to “Confirm your Access Code”

Please be aware of a new type of computer virus that changes the ING DIRECT online banking login page when it opens on your computer. It inserts an extra step that asks you to “Confirm your Access Code using your keyboard”... read more

New Security Feature: EV SSL Certificates Protect You Against Phishing

ING DIRECT have recently installed the latest encryption certificates on our website to help you ensure you are accessing the legitimate ING DIRECT website. If you are using a recent web browser (such as Internet Explorer 7, Firefox 3, Safari 3.2, Opera 9.5 or Google Chrome), you should notice that... read more

Our Virtual Keypad

As an ING DIRECT customer you will certainly have noticed the “virtual keypad” that you use when logging in to online banking, by clicking on the numbers to enter your Access Code. You might have wondered why this is necessary and what the benefits are... read more

Security Reminder: Protect Your Personal Information Online

Your personal information is the key to your identity. Be careful who you disclose personal information to, including your date of birth and mother’s maiden name. When visiting “social networking” websites... read more