I want online banking that's safe

Our Online Security Guarantee

Our Online Security Guarantee is your assurance of our online banking safety.





Learn more about our Online Security Guarantee

How We Protect You

ING DIRECT takes the security of your information and money very seriously. We use technology and physical security measures to ensure a high level of protection for your information and money.

Learn more about how we protect you

Security Alerts and News

View the latest information on security and important alerts for ING DIRECT customers.

More security alerts

How You Can Protect Yourself

There are plenty of ways that you can better protect your banking security to add to the security measures that we already take for you.


  • Contact Us

  • Lost or Stolen Card or token?
  • Want to report a Fraud?
  • Call us on 133 464
    24 hours, 7 days a week
  • Security Tip

  • Install anti-virus software on your computer and keep it updated.