Our Values

The Orange Way

At ING DIRECT we embrace a certain way of life.
We call it The Orange Way and it’s defined by our four key cultural values…

Simple and straightforward

...telling it like it is, simplifying processes and challenging the status quo.

Bold and different

...our people think about what could be, and set the pace.

Passionate and energetic

...going the extra mile for our customers and co-workers.
We aim high and celebrate our success.

Delivering together

...thinking we as much as I.

Giving back to our community

ING DIRECT is committed to playing a role in the communities we live in.

We make it easy for you to lend a hand and get involved in community-minded initiatives supported by our very own ING Foundation. It’s our way of making a difference to the lives of disadvantaged Australians, and in particular kids.

We run many rewarding staff-volunteer and fundraising activities in support of our foundation’s nominated charity partners. By registering their interest, our people take time off work to help with activities, ranging from backyard blitzes, food appeals, pack-a-thons and fun runs.

It’s all part of our passion to make a difference.