About Us

When is a bank not like a bank?

A branchless bank, that’s different from the rest

ING DIRECT isn’t like other banks - it’s been designed by our very own customers! They told us they wanted simple and straightforward banking, so that’s what we offer.

ING DIRECT is a branchless bank, proud to provide customers with uncomplicated banking solutions, such as high-interest, no-fees savings accounts and popular, well-priced retail mortgage products.

A young brand with a global reputation

The ING DIRECT brand has international reach. Active in over nine countries with more than 20 million customers, we’re part of the ING Group, one of the world’s largest financial organisations.

We began operating in Australia in 1999 and have quickly grown to become an established and reputable household name.

With over 850 employees across the country, our strong customer service focus is reflected in our workplace – it’s exciting, challenging and continually evolving. ING DIRECT is unlike any other bank.

Click here to join us